FAQ

This is a very common first question, and we understand why! The cost of building a website is entirely dependent on the scope of the project - how big the site will be, how complex, whether you have your own brand assets and images already or if we will be helping you create those, and so on. We will provide you with a thorough proposal that clearly outlines cost and benefits.

Our initial consultation is free, and you are under no obligation to us.

For our purposes, data analytics is a method of using available information to provide insight and evidence to help you answer your most important business questions.

Traffic analytics refers to data collected and analyzed on visitors to your website. This includes, but is not limited to: Pages visited, links clicked, device and browser used, session length, and more. We can customize dashboards and reports to provide the information critical to your business needs.

Search Engine Optimization, or SEO, refers to improving a website's visibility on unpaid search engine results (eg. Google.) SEO includes wide-ranging and ever-changing tactics and best practices, from website content strategy to software additions.

33% of all websites around the world run on WordPress.

We like WordPress because it's intuitive, well-supported, and totally customizable.

WordPress is an open-source Content Management System (CMS) used worldwide by individuals and businesses large and small. Using WordPress means the owner of the site (that's you!) will be able to manage content changes on your own. WordPress is proven to be secure, powerful, and well-integrated into other platforms. Oh and it's free to use!

If WordPress isn't for you, or if you already have a website built on a different platform, that's okay! We are experienced working with other platforms like Squarespace and Wix too, we just like WordPress best.

Yes! A website is built from files saved on a server. If those files are damaged, hacked, or lost, so is the website.

Through our care plans we create a backup every single day, to ensure that there is always a safety net in place.

Website uptime is the time that a website is available to users over a given period, represented as a percentage. The industry standard is 99.99%, often referred to as "five-nines" availability.

Our uptime monitoring service ensures that your website meets that industry standard, and is always available to your customers.

WordPress websites rely on a foundation of back-end software such as plugins and themes. It is critical to constantly monitor that foundational software to make sure no cracks have formed, and to install updates.